Last Modified: 7th January 2026

These Platform Terms of Use (“Terms”) govern your access to and use of the Touchline digital platform, including any mobile applications, websites and related services (the “Platform”), operated by Element16 Media Ltd (“Element16”, “Touchline”, “we”, “us”, “our”).

Touchline is made available to you by or on behalf of a football club or sports organisation (the “Club”) that licenses the Platform.

By accessing or using the Platform, you agree to be bound by these Terms and our Privacy Policy.

1. Agreement to terms

1.1 By accessing, browsing or using the Platform, whether or not you create an account, you confirm that you have read, understood and agree to these Terms.

1.2 If you do not agree to these Terms, you must not use the Platform.

1.3 We may update these Terms from time to time. Changes will take effect when published on the Platform. Continued use constitutes acceptance of the updated Terms.

2. Who may use the Platform (User Roles)

2.1 The Platform supports different user roles with different levels of access:

1. Public users: you may browse certain content without creating an account. Limited features may be available.
2. Fan users: if you create an account, you may access additional features, personalised content and Club communications. Your account details may be used for authentication, CRM and platform customisation purposes.
3. Parent users: Parent users are Fan users who are granted access to one or more youth player profiles. This role provides limited additional permissions within youth-related modules.

Access levels and features may vary by Club and may change over time.

3. Account registration and security

3.1 To access certain features, you may need to create an account using a non-anonymous sign-in method (including email/password or third-party authentication such as Google, Apple or Facebook).

3.2 You are responsible for:

1. Keeping your login credentials secure
2. All activity carried out through your account
3. Ensuring the information you provide is accurate and up to date

3.3 We may suspend or terminate accounts that are inactive, inaccurate, misleading or used in breach of these Terms.

4. Use of the Platform

4.1 The Platform is primarily provided for viewing and interacting with content made available by the Club.

4.2 Certain features (such as predictor games, line-up builders or interactive tools) may allow you to submit information, selections or preferences (“User Input”).

4.3 You acknowledge that:

1. You do not have the ability to delete platform data
2. Any User Input you submit may be stored, processed and displayed in connection with the relevant feature and privacy policy
3. User Input does not constitute confidential or proprietary information

5. Acceptable use

5.1 You agree that you will not:

1. Use the Platform for any unlawful purpose
2. Attempt to gain unauthorised access to systems, accounts or data
3. Interfere with, disrupt or damage the Platform or its security
4. Upload or transmit malicious code, automated scripts or harmful content
5. Harass, abuse, threaten or impersonate others
6. Attempt to manipulate platform features, voting mechanisms or competitions
7. Circumvent access controls or role-based permissions

We reserve the right to investigate misuse and take appropriate action.

6. Data and Privacy

6.1 When you use the Platform, personal data may be collected and processed, including:

1. Account and authentication details
2. User Input and interactions
3. Device and technical information
4. Preferences and usage data

6.2 The Club is the data controller for personal data processed through the Platform. Element16 acts as a data processor on behalf of the Club.

6.3 By using the Platform, you acknowledge and agree that:

1. Your data may be shared with and accessed by the Club
2. Your data may be processed by Element16 and trusted service providers for platform operation
3. Your data may be used to personalise content and communications

6.4 Further details are set out in our Privacy Policy at: https://touchlineclub.com/privacy-policy

7. Intellectual Property (IP)

7.1 All intellectual property rights in the Platform, including software, design and technology, are owned by or licensed to Element16.

7.2 Content made available by a Club remains the property of that Club or its licensors.

7.3 You are granted no ownership rights in the Platform or its content.

8. Availability and Limitations

8.1 The Platform is provided on an “as available” and “as is” basis.

8.2 We do not guarantee uninterrupted or error-free access and may suspend availability for maintenance, updates or security reasons.

8.3 Features and availability may vary between Clubs.

9. Limitation of Liability

9.1 To the fullest extent permitted by law, Element16 is not liable for:

1. Loss of data, content or User Input
2. Indirect or consequential losses
3. Errors in Club-provided content
4. Issues arising from third-party services or networks

9.2 Nothing in these Terms limits liability that cannot be excluded under English law.

10. Suspension and Termination

10.1 We may suspend or terminate your access to the Platform if you:

1. Breach these Terms
2. Misuse the Platform
3. Engage in harmful or abusive behaviour
4. Are instructed to do so by the Club

10.2 Upon termination, your right to use the Platform will immediately cease.

11. Events Outside our Control

We are not responsible for delays or failures caused by events beyond our reasonable control, including network outages, cyber incidents or third-party service failures.

12. General

12.1 We may transfer our rights and obligations under these Terms.

12.2 If any provision of these Terms is found unenforceable, the remaining provisions shall remain in effect.

12.3 These Terms are governed by English law, and the courts of England and Wales have exclusive jurisdiction.

13. Contact Details

Element16 Media LTD
Email: [email protected]
Website: element16media.com 

Effective Date

These Terms apply from the date you first access or use the Touchline Platform.