Touchline Privacy Policy

Last Modified: 24th January 2026

1. Introduction

Touchline – a brand name of Element16 Media – (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit https://touchlineclub.com or interact with our digital services.

We handle personal data responsibly and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

2. Information we collect

We may collect and process the following types of personal information:

  • Contact information such as name, email address, phone number, and organisation details when you complete forms or contact us
  • Usage data including pages visited, interactions with the website, and general browsing behaviour
  • Technical information such as IP address, browser type, device information, and operating system
  • Any other information you choose to provide when communicating with Touchline

We only collect personal data that is relevant and necessary for the purposes outlined in this policy.

3. How we use your information

Touchline uses personal data to:

  • Respond to enquiries and provide information about our platform and services
  • Operate, maintain, and improve https://touchlineclub.com
  • Understand how visitors interact with our website and digital content
  • Communicate with clubs, partners, or prospective customers
  • Support marketing, sales, and business development activity where appropriate
  • Ensure the security and performance of our website

We will only use your personal data where we have a lawful basis to do so.

4. Lawful basis for processing

We process personal data under one or more of the following lawful bases:

  • Where it is necessary for the performance of a contract or to take steps before entering into a contract
  • Where you have given consent
  • Where processing is necessary for our legitimate business interests, provided those interests do not override your rights
  • Where required to comply with legal or regulatory obligations

5. Cookies and tracking technologies

Touchline uses cookies and similar technologies to support website functionality, analyse usage, and improve performance. Full details on how cookies are used can be found in our Cookies Policy.

6. Sharing your information

We do not sell your personal data. We may share information with trusted third parties who support our website, analytics, hosting, or communication services. These third parties only process data on our behalf and are required to keep it secure and confidential.

We may also disclose personal data where required by law or to protect our legal rights.

7. Data security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. Access to personal information is limited to those who need it for legitimate business purposes.

8. Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. When personal data is no longer required, it is securely deleted or anonymised.

9. Your rights

Under UK data protection law, you have rights including:

  • The right to access your personal data
  • The right to request correction of inaccurate or incomplete data
  • The right to request erasure of your data in certain circumstances
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent where processing is based on consent

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

10. Third-party links

https://touchlineclub.com may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or how Touchline operates. Any updates will be published on this page.

12. Contact us

If you have any questions about this Privacy Policy or how Touchline handles personal data, please contact us using the details provided on our contact page.

Contact Us